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Substitution/Return Policy


Your satisfaction is our number one priority. If you are not completely satisfied with your order, please follow the guidelines below for assistance.

Fresh Flowers

Pictures shown are not exact examples of the bouquets or arrangements that we will be delivered out for you! While at Michelle's Flowers we don’t guarantee what the flower varieties or colors will be in your arrangement (unless specifically pre ordered), we do guarantee that your arrangement will be fresh, oh so beautiful, and that your recipient will totally love it!

Return Policy

At Michelle's Flowers we strive to provide the freshest flowers possible. Please contact the shop within 48 hours of your delivery if for any reason your fresh flowers may not be looking great.

You will receive a floral care card along with your flowers, please follow that for proper floral preparation and care to ensure the longest floral life possible.

Shipping Policy:

Michelle's Flowers delivers Monday through Friday. Deliveries are typically made between 12-4pm (unless a prearranged time has been scheduled) *If you would like a specific time please call the studio @ 306.651.3444 and place the order over the phone *If your order is being placed on the same day of delivery and you need a specific delivery time, there is a rush fee of $35